Quality Manager
ABOUT TRIP
TRIP’s mission is to create calm in the everyday chaos for our community, offering next-generation wellness products to power their lifestyle and nurture mental wellbeing.
Co-founders, husband and wife team Olivia and Daniel discovered plant-based wellness after a transformative personal experience and decided to launch TRIP in 2019 to bring the most delicious, highest quality functional drinks and supplements to millions of people globally.
Now the world’s #1 Calming Beverage Brand, TRIP’s award-winning drinks and wellness products are crafted with botanicals and adaptogens to help people relax, unwind and find balance. Since launch, TRIP has rapidly expanded from the UK to across Europe and North America, generating over $100 million in sales. TRIP products are now available in leading supermarkets, natural retailers and online.
Our vision is to become the global leader in calming drinks and supplements. Synonymous with calm in the same way Red Bull is with energy. We move fast, think big and are committed to becoming the defining brand for a generation who drinks less but prioritises mental wellbeing more than ever. There has never been a better time to join our incredible team and be part of the movement!
THE ROLE
We are on the lookout for someone extraordinary to join us as Quality Manager, where you will be responsible for overseeing the quality, food-safety and technical assurance of our drinks and Supplements portfolio. You will ensure that products meet the highest standards of quality, safety, legality and brand premium positioning. You will drive continuous improvement, supplier quality assurance, new product introduction support and maintain certification compliance (e.g., GFSI, BRC, HACCP).
With at least 5 years’ experience, preferably from the drinks Industry. You must be passionate about Food Safety and Quality and be excited to be a part of a fast-paced environment.
Key responsibilities include:
Lead and maintain the company’s Quality Management System (QMS) and HACCP plans.
Ensure top-quality standards across suppliers, production, packaging, and finished goods.
Manage supplier quality — audits, approvals, KPIs, corrective actions, and risk reviews.
Support new product launches with technical expertise and quality oversight.
Be the ‘go to’ expert in complaint investigations, resolving quality issues and customer complaints, supporting suppliers in analysis and improvements. .
Monitor key quality metrics and drive continuous improvement.
Ensure compliance with food safety laws, certifications (BRC, SQF, ISO 22000), and brand standards.
Work closely with Operations, Supply Chain, R&D, and Marketing to align on quality goals.
Keep documentation, records, and certifications up to date.
ABOUT YOU
Degree in Food Science, Chemistry, Microbiology, or related discipline.
Substantial experience in a quality/technical role within the beverage or food & drink manufacturing sector
Experience of working with co-packers / contract manufacturers
Strong knowledge of HACCP, GMP, prerequisite programmes, food safety standards and certification schemes (e.g., BRC, ISO 22000, GFSI).
Familiarity with shelf-life/stability testing in beverages, packaging interactions, carbonation, carbonation stability.
Proven experience of supplier quality management (audits, KPIs, corrective actions).
This position is open to UK citizens, permanent residents, or individuals who have the legal right to work in the UK on a valid visa.
THE PACKAGE
Lovely, bright and spacious office 1 minute from Notting Hill Gate station, surrounded by TRIP pastel-coloured houses!
Salary: DOE
4 days per week in the office with the option to work from home on a Friday
Private Healthcare with Vitality including Virgin Gym 50% off
Holiday: 24 days + birthday off!
1 Wellness Day
Pension plan
Potential to take part in the company share scheme
TRIP product discount & Friends+Family codes
Mindfulness support with Calm App membership
Breakfast and snacks provided
Sleep support with monthly Dream Drops CBD Oil allowance
Working from Anywhere policy: 2 weeks per year in a maximum of 2 blocks
Sabbatical: After 2 years of service, a 6-week sabbatical is available
Dog Friendly office
Regular team socials & events
- Department
- Supply Chain & Operations
- Locations
- Notting Hill Office ✨
- Remote status
- Hybrid
Notting Hill Office ✨
Our Mission ✨
At TRIP we believe that mental health is intrinsic to good health
That's why we create connections through positive conversations around mental health for our worldwide community
We craft authentically functional products that deliver calm & look, taste and feel exceptional
We ensure that we positively impact people and the planet, whilst achieving our mission
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